V Angel Coin is a wellness and safety app made for seniors and their families. It helps you stay healthy, connected, and protected — with features like wellness routines, SOS emergency alerts, and senior-friendly shopping through V Angel Bazar.
faq
Have questions? We’re here to help — always.
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Q. What is V Angel Coin?
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Q. Who can use the app?
Anyone can use it!
• Seniors aged 50+
• Family members who wish to monitor or care for elders
• NGOs, housing societies, and senior-care organizations
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Q. Is V Angel Coin available across India?
Yes. The app and all its core features are available nationwide. Some shopping and delivery options may vary by city, but SOS and wellness features work everywhere.
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Q. What makes V Angel Coin different from other apps?
It’s built for compassion, not competition. Focused on seniors — with large buttons, easy language, and complete privacy. Every feature is created in consultation with doctors, caregivers, and real families.
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Q. How does the SOS Emergency feature work?
Press the red SOS button in the app. It will immediately:
• Send an alert to family contacts
• Share your live location
• Display your medical ID (if added)
• Optionally notify nearby responders (coming soon)
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Q. Can I use the app without internet?
Yes, most sections like wellness reminders, games, and personal care checklists work offline. Only SOS and V Angel Bazar need an active internet connection.
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Q. Is my personal data safe?
Absolutely. We do not sell or share user data. All sensitive information is encrypted and stored securely within India. You control what you share — and you can delete your account anytime.
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Q. How do I delete my account or data?
Go to Settings → Privacy → Delete Account. All data will be permanently removed within 7 business days.
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Q. What permissions does the app require?
Only the essentials:
• Location (for SOS alerts)
• Contacts (for emergency calls/messages)
• Storage (to save reports or wellness logs)
• Camera (optional for profile photo)
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Q. s V Angel Coin free?
Yes, the Free Plan includes all essential features. Premium adds extra safety, wellness, and support.
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Q. How do I upgrade to Premium?
Inside the app, go to Settings → Upgrade → Choose Plan. You can pay using UPI, credit/debit card, or net banking.
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Q. I made a payment but didn’t get Premium access — what do I do?
Email support@vangelcoin.com or call our helpdesk. Our team resolves issues within 24–48 hours
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Q. What if I want a refund?
We have a 7-day refund policy for Premium users. Email billing@vangelcoin.com with your order ID.
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Q. I run a senior-care NGO. Can we collaborate?
Definitely. Email partners@vangelcoin.com — our CSR team will connect within 5 working days.
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Q. Do you offer discounts for senior homes or societies?
Yes, concessional Premium plans are available for registered organizations caring for multiple seniors.
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Q. How can I contact support?
Response Time: 24–48 business hours
Company: V Angel Coin Pvt Ltd, Mumbai, India